Start of tenancy information
At the start of your tenancy the landlord must give you:
- an energy performance certificate (EPC)
- a gas safety certificate if your home has gas appliances
If you have an assured shorthold tenancy that started or was renewed on or after 1 October 2015, your landlord must also give you a copy of the How to rent guide.
Tenancy deposits
Your landlord must protect your tenancy deposit in a deposit protection scheme if you’re an assured shorthold tenant.
If your deposit should have been protected but wasn’t:
- you can claim compensation
- it can be more difficult for your landlord to end your tenancy
Lodgers’ deposits don’t have to be protected.
Your landlord should return your deposit when your tenancy ends unless they have a reason to make deductions.
Repairs
Your landlord is responsible for most repairs in your home.
If your landlord needs access to the property to inspect its condition they should:
- give at least 24 hours notice in writing
- arrange a suitable time to visit
Health and safety
Your landlord must:
- arrange gas safety checks every 12 months by a Gas Safe registered engineer
- make sure wiring and electrical appliances are safe
- provide smoke alarms on each floor and carbon monoxide detectors in any room with a coal fire or wood burning stove
Smoke alarms are not required if you live with your landlord.